Refund policy

Return Policy

At Envie Cookie & Co., every batch is made with intention, indulgence, and artistry. Because our cookies are perishable and handcrafted in small batches, all sales are final.

We do not accept returns, exchanges, or offer refunds. However, your satisfaction means everything to us. If something isn’t right with your order—whether it arrived damaged, incorrect, or not up to our standards—please reach out to us within 48 hours of delivery. Include your order number and photos if applicable, and we’ll do our best to make it right.

Email us at: orders@enviecookieco.com

Note: Envie Cookie & Co. is not responsible for delays caused by carriers, incorrect addresses, or unattended deliveries. We recommend double-checking your shipping info before placing your order.